Frequently asked questions

Our sessions are guided workshops. Our staff will guide you through the steps, but you will create and complete your own DIY project at your own pace.

No experience is needed. Most of our DIY projects are beginner-friendly, and our staff will guide you through the steps.

Yes. People in the same group can choose different DIY projects during the same session.

Most projects take around 1.5 to 2 hours. Some detailed projects may take longer depending on the design.

For most projects, yes. However, some detailed projects may be easier to complete individually. If you still prefer to work on one project together, that is okay.

Most projects can be taken home the same day. Only Fluid Bearbricks and some coaster projects need a few days to dry before pickup.

Yes. Many of our projects are suitable for kids and families. Younger children may need help from an adult.

You can book online through our booking page. For large groups, birthdays, or private events, please contact us before booking.

You can log in to your account and go to Manage My Booking to cancel your session, reschedule, or change your booking details.

We are located on the second floor and there is no elevator. Please note that stairs are required.

We do not provide private parking, but there are several parking options nearby. You can usually find parking near the church at the intersection or across the street near Shoppers.

Outside food is not allowed. Drinks are welcome. For large group parties with a private party room, food is allowed with advance notice.

If your group is not celebrating a birthday, having cake or food, and has 6 people or fewer, a Regular Session is fine.If your group would like to have cake, snacks, or celebration time, or has more than 6 people, please book a Party or Event session. There is no extra room rental fee.